Introduction

MyFrimleyHealth Record is an online platform and App that lets patients access their medical records at Frimley Health NHS Foundation Trust.

It allows patients to manage their care from their PC or mobile device - letting them view their test results and letters, ask their clinical care team any questions before or after an appointment, view appointments, attend virtual consultations and more.

MyFrimleyHealth Record allows you to share access to your records and messages with an appropriate person. They are known as a proxy. Once you've setup your own MyFrimleyHealth Record access you can also request access to the records of a child that you have responsibility for. Please use the QR code below or the following link: MyFrimleyHealth Record to sign up.

     QR Code for My Frimley Health Record

Benefits of MyFrimleyHealth Record

While there are many benefits of MyFrimleyHealth record some of the main
benefits are below:

  • Send messages to your care team and get answers quickly.
  • Ask questions from home, at a time that suits you.
  • See your child’s appointments - past and upcoming.
  • Check test results without waiting for a phone call or letter.
  • Read letters from your clinical team as soon as they are ready.
  • Manage your child or young person’s care easily, all in one place.

How to request proxy access for a child or young person who is under 16.

Parents or carers requesting proxy access to a child’s or young person’s record need to complete the form MyFrimleyHealth Record - Sign Up once they have created their own account.

To get access to your child’s health record, first create your own MyFrimleyHealth Record account. Then:

  1. Log in to your account.
  2. Go to the menu and select ‘Request Proxy Access for a Child’.
  3. Fill in your child’s details.
  4. Upload a photo ID. You can use:
  • Your driver’s license (showing your name, date of birth, and address), or
  • One document with your name and date of birth (like a passport or birth certificate),
  • And one document with your address (like a recent utility bill or bank statement).

5. Upload proof that you are responsible for the child (for example, a birth certificate, court order, or adoption letter).

6. Submit the access and you will hear back from the children’s admin team once they have checked your document. They may contact you if they need more information.

 

If your child is 16 or older, they must give permission for you to see their health record. If your child cannot give permission (for example, due to illness or disability), please email fhft.myfrimleyhealthrecord@nhs.net for help.

For any queries related to proxy access please contact

Email: Paedsproxyhelpdesk@nhs.net

Phone numbers

Contact us

If you have any queries relating to this information, please contact the Paediatrics service.

About this information

Service:
Paediatrics

Reference:
P/090

Approval date:
23 October 2025

Review date:
10 January 2028

Click ‘show accessibility tools’ at the bottom of the page 

Accesibility tools snip.PNG

Then click ‘select language’  

dropdown menu reading 'Select language'

 


Interpreters for your appointment

Alternative formats 

You can use the accessibility toolbar at the bottom of your screen to: 

  • Change the text size 

  • Adjust the font 

  • Modify the colour contrast 

  • Use the translate function 

If you would like this information in another format, such as Braille, audio, or easy read, please speak to a member of staff. 

You can also print as well as download as PDF using the “Print this page” button at the end of the page.  

Staff will print a copy for you on request 

Important note 

This page provides general information only. It is developed by clinical staff and is reviewed regularly every 3 years for accuracy. For personal advice about your health, or if you have any concerns, please speak to your doctor.