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Talking your language

If you do not speak English and need to have an interpreter for your appointment, please ask someone who speaks English to telephone the ward or department you are visiting.   This telephone number should be on your appointment letter. 

You can pick up an ‘I speak’ card at reception points which you can use to inform staff if you need an interpreter.

Most interpreting is now done via the telephone or over a video link on the ward or in a clinic.   Only in exceptional circumstances will we offer a face to face interpreter.

Click here for our Choose Well Nepalese booklet

Disability FAQs