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Privacy policy

What does the Trust do with my information?

The Trust collects information about you e.g.

  • Name, address, date of birth, next of kin, telephone numbers.
  • Contact we have had with you, such as outpatient clinic visits, stays in hospital notes and reports relating to your health and treatment .
  • results of investigation such as x-rays, laboratory results as well as information relating to your healthcare/treatment.
  • relevant information from other health care professionals e.g. your GP.

Why does the Trust collect information about you?

  • Doctors, nurses and other health care professional who treat you will keep records about your health, treatment and care. These records are known as health records, which are kept in both paper and electronic (computer) formats.

How is my information used?

  • Used by doctors, nurses or any other healthcare professionals to plan your care and treatment ensuring that we provide the best possible care.
  • Will be shared with administrative and other staff who are also involved in delivering and supporting your care, which could include healthcare professionals based in another location.
  • To enable the Trust to improve the quality of the care and treatment provided to you by undertaking clinical audits.
  • To teach and train new staff.
  • Where appropriate, to ask you to participate in a research project. All research projects are approved by a Research Ethics Committee.
  • Will be shared with other NHS Organisations to support and enable continuation of your care e.g. other NHS organisations, your GP.

What else does the Trust do with my information?

  • The Trust uses patient information for health service management and planning, financial and regulatory audits, with other NHS organisations to receive payment for your care, to prepare statistics on the Trust’s performance, investigate complaints/incidents and legal claims. When using patient information in this way, wherever possible it will be anonymised or coded, so individual patients cannot be identified.
  • To share with private companies who are working in collaboration with the Trust to delivery healthcare services e.g. out of hours clinical support, transport services. Where this is the case, all companies are bound by strict and robust confidentiality agreements.

Protecting your Information

  • Everyone working for the NHS has a legal duty to keep your information confidential.
  • The Trust will not disclose any personal information to a third party e.g. solicitor, employer, police officer without obtaining your consent.

Obtaining information held by the Trust

  • Under the Data Protection Act 1998, individuals have the right to obtain a copy of the information held by the Trust. To obtain a copy, please write to relevant department in the Trust or Information Governance.