We understand that patients and visitors coming into our hospitals worry about infections. At Frimley Health we do everything we can to provide clean, safe care for our patients, but you can help us too.
Patients and visitors have a vital role to play in helping to support hospital staff to prevent infection. Keeping hands clean while visiting or staying in hospital is the single most important thing you can do to protect yourself and others from infection.
We advise patients and visitors to wash or sanitise their hands before eating and to wash hands after using the toilet.
We ask all visitors to refrain from visiting if you have been unwell in the previous 48 hours, particularly if you have had diarrhoea, vomiting, or flu-like symptoms. This is to protect vulnerable patients in our care from infection.
While we understand that visitors want to be close to their family or friend who is unwell, to protect any wounds or invasive devices our patients may have, we ask visitors to sit on the chairs provided in the wards, rather than on the beds.
Please challenge us on our hygiene
Our staff should be making cleanliness and hygiene their top priority at all times, and it is ok to ask them if they have cleaned their hands before attending to you.
If you have any questions about infection prevention and control during your stay in hospital, please contact the nurse or midwife in charge of the ward, or you can contact the infection prevention and control team directly for information and advice:
Frimley Park Hospital – 0300 613 6440 firstname.lastname@example.org
Wexham Park and Heatherwood – 0300 615 3641 email@example.com