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Our emergency departments at both Frimley Park and Wexham Park Hospitals are extremely busy today. Unless it is an emergency, we urge patients to contact 111 first - either online or by telephone - to help you get quicker access to the right care for you.

Patients who come to our ED departments with non-urgent needs will face long waits.
If you think you need help right away, the quickest route to care is to describe your symptoms or condition on the 111 website or by telephone and you will be given advice on what to do next.

Depending on the urgency, you may receive a call back from a clinician and directed to the best place to help you – whether that is a GP appointment (this could be out of hours at a surgery local to your home) or directed to one of the Urgent Care Centres closest to your area. You may also be given advice on self-care or asked to pop to a local pharmacy to help you get the right over-the-counter medication for your illness or condition.

For further information, please see the Frimley Health and Care ‘Choose the Right Service’ webpage.

Always call 999 if it is a medical emergency – when you or someone else is seriously ill or injured and their life is at risk.
Examples of genuine emergencies include:

  • cardiac arrest
  • loss of consciousness
  • confused state
  • fits that aren’t stopping
  • chest pain
  • breathing difficulties
  • severe bleeding
  • severe allergic reactions
  • burns and scalds
  • suspected stroke
  • suspected heart attack
  • fall from height
  • serious head injury
  • stabbing
  • shooting
  • serious road traffic incidents