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Frimley Health Values Logo

On 14 September we celebrated our annual staff awards ceremony at Ascot Racecourse. 

Loud cheers and applause accompanied each of the winners as they took the stage to collect their awards from host comedian and actor Jo Brand, Chief Executive Neil Dardis and Chair Bryan Ingleby.  

It was the highlight of a glorious afternoon and evening where up to 1,500 Frimley Health staff joined the festival-style event with free food and drinks at the invitation of organisers ERP Today, who put on the event for clients to raise money for NHS Charities Together. It was a chance to have fun and celebrate the great work we all do and the difference it makes to so many lives.   

More than 1,000 people were nominated for our awards this year and winners were announced in nine different categories. 

Here are the category winners announced on the night: 

  • Outstanding Leadership: Emily Foster 
  • Excellent Patient / Customer Care: Bill Baxter 
  • Team Award: Fleet Community Hub Team 
  • Outstanding Support to Colleagues: International Educated Nurse Clinical Education Team 
  • External Partnership: Susie Gasson 
  • Equality, Diversity and Inclusion: Kerry Gospel 
  • Future FHFT: The Frailty and Hospital at Home Team 
  • Continuous Quality Improvement: Deepa Jadhav 
  • Special Recognition Award: Sean Harding 

Read on to hear more about what made our winners so special..

Outstanding Leadership: Emily Foster

What colleagues said:

Emily is described as a true inspiration, working to all the Trust values every day. She constantly challenges and works to improve her practice, and she was the first person to complete the Green Belt training in our Frimley Excellence continuous improvement approach. Emily is tenacious about implementing change and improvements, ensuring interventions are effective. Emily is hard working but will always recognise the hard work of others. She is extremely friendly and tenacious, but never takes herself too seriously and will always seek ways to learn. She is a highly visible and effective leader. She engages with colleagues to understand their needs and works with them in a way that makes them feel helpful and appreciated

Graphic with portrait of the winner Emily Foster on a silver glitter background. Contains the FHFT NHS trust logo at top right, colourful star shaped 'staff awards 2023' logo in top left, and the text "winner Emily Foster Outstanding leadership award"

Excellent Patient / Customer Care: Bill Baxter 

What Bill’s colleagues said: 

"He never complains, always rises to the challenge and is always willing to help. He recently facilitated discharges for patients at end of life to Liverpool and Portsmouth in line with their wishes at such a difficult time. He helped another patient purchase and write a card for his wife on their anniversary and helped a man with no relatives to get his daily newspaper. Our team wouldn’t function without him and he goes above and beyond for all our patients.” 

Awards graphic with a portrait of Bill holding his award with raised fist in celebration.

Team Award: Fleet Community Hub Team 

What the team’s colleagues said:

“Each day, the Fleet community staff manage the working day of 120 colleagues based at five different locations or at home across NE Hants. They ensure patients are supported in the right way in our communities, working with external partners to avoid complex hospital admissions and keep patients cared for in their own homes. The team really looks after its community staff and makes sure they are well supported - not easy against a backdrop of remote working and multiple bases.” 

Award graphic with team members in glad rags on stage, fronted by presenter Jo Brand.

Outstanding Support to Colleagues: International Educated Nurse Clinical Education Team 

What colleagues said:

The team have made an outstanding contribution in developing our internationally educated nurses (IENs) from recruitment through to retention within clinical departments. They recently doubled their capacity, delivering over 40 learners a month, while still maintaining an OSCE pass-rate at nearly double the national average. The team have been awarded the NHS Pastoral Care Award for their work to support IENs both in the workplace and adapting to living and working in the UK. This includes supporting conversation clubs where colleagues practise speaking English, and a wide range of social and cultural events.

6 team members in party wear, one holding award, in front of a typical award ceremony photo wall with repeated sponsors logos.

Equality, Diversity and Inclusion: Kerry Gospel 

What colleagues said:

Kerry is our Armed Forces Covenant lead and has shown remarkable dedication to the armed forces community. He has introduced initiatives to enhance veterans' experiences at Frimley Health, including a dedicated mentorship programme, and had a key role in helping the Trust achieve the Employee Recognition Gold status. His compassion and dedication shine through when he steps beyond his official duties to offer personal support to veterans. His consistent advocacy for veterans’ rights has positively impacted many lives and transformed the culture within our organisation.

Kerry holding award

Future FHFT: The Frailty and Hospital at Home Team 

What colleagues said:

The Frailty Virtual Wards and Urgent Community Response services have successfully leveraged technology-enabled care to deliver prompt and efficient healthcare to patients at home and in the community, avoiding unnecessary hospital admissions. Over the past year, the team has provided care to more than 1,500 patients, surpassing the 70% national standard of seeing patients within two hours, with an impressive 91% annual average. The services have actively engaged with system partners and stakeholders to raise awareness and promote best practice, utilising various communication channels and events to share their experiences and collaborate with others.

Large team shot at the awards night, with arms raised in celebration.

Continuous Quality Improvement: Deepa Jadhav

This award was for staff who embraced our Frimley Excellence continuous quality improvement methodology, and Deepa, a consultant anaesthetist, has worked tirelessly to push through improvements and change to get Heatherwood recognised as a successful surgical hub.  

Deepa Jadhav

Special Recognition Award: Sean Harding 

Sean was nominated by a colleague within the ICS for his work on the vision, initiation and delivery of the UEC virtual ward. This service, which started in November last year, was the first of its type nationally and is leading the way in transforming our emergency care services. He has seen 750 patients since it started, 92% of whom would have otherwise been treated on a same day emergency care (SDEC) pathway and 5% would have been admitted to hospital.  

Sean Harding

External Partnership Award: Susie Gasson

Susie was the deserving winner for her tireless efforts in creating the FHFT & Primary Care Collaborative Working Reference Guide. The guide outlines the clinical interface arrangements across primary and secondary care, detailing agreed ways of working and ensuring patients are supported in the most appropriate setting.   

Susie Gasson