From Monday 17 May patients can have one visitor, for one hour, once a day. One hour slots must be booked in advance with the ward (see a list of contact numbers below) and the visitor can be a different person every day.

Visiting will unfortunately remain suspended in our Emergency Departments, Outpatient Departments, Acute and Medical Assessment Units, Ambulatory Care Units, Medical Short Stays, Covid-19 positive wards and 'green' surgical pathways.

Arrangements for maternity services, children, carers of vulnerable patients and patients at the end of life remain as before.

Emergency Department visiting

If you need to visit one of our Emergency Departments and are age 18 or older you will need to come alone to keep the number of people in our waiting areas at a safe level. If a patient is under 18 they can be accompanied by one guardian. There will be some exceptions but these decisions will be made by the triage nurse at the entrance. Their decision will be based on a number of factors, such as the condition of the patient.
Where possible please ring 111 before attending one of our EDs. NHS 111 has been provided with extra resources and will be able to best direct you to get the medical treatment you require.

Virtual visiting

Wherever possible, please continue to use our virtual visiting services and speak to your loved one by video call. Should you wish to arrange a virtual visit, please book an appointment by contacting the ward directly between 9am and 3pm. Our staff will be happy to help arrange a date and time for you. The ward contact telephone numbers are listed below.

You can also contact someone in hospital by using our 'message to a loved one' service.

Frimley Park Hospital

Heatherwood Hospital

Wexham Park Hospital

Farnham Hospital: 0300 613 8000

There may be some exceptions to the visiting process - for example, if you are visiting a relative who has dementia, patients receiving end of life care, patients who require a guardian or carer or parents accompanying a child. Where appropriate, these will be discussed with you on an individual basis by our healthcare teams.

All visitors to our hospitals must wear a face covering.

Information for ward visitors