Visiting suspended from Sunday 20 December

Regrettably we have taken the difficult decision to suspend all general visiting to our hospitals.

It is not a decision we have made lightly but our priority is the safety of all our patients and staff. 
Arrangements for maternity services, children, carers of vulnerable patients and patients at the end of life remain as before.

Virtual visiting and other arrangements

Emergency Department visiting

If you need to visit one of our Emergency Departments and are age 18 or older you will need to come alone to keep the number of people in our waiting areas at a safe level. If a patient is under 18 they can be accompanied by one guardian. There will be some exceptions but these decisions will be made by the triage nurse at the entrance. Their decision will be based on a number of factors, such as the condition of the patient.
Where possible please ring 111 before attending one of our EDs. NHS 111 has been provided with extra resources this winter and will be able to best direct you to get the medical treatment you require.

Virtual visiting

Wherever possible, please continue to use our virtual visiting services and speak to your loved one by video call. Should you wish to arrange a virtual visit, please book an appointment by contacting the ward directly between 9am and 3pm. Our staff will be happy to help arrange a date and time for you. The ward contact telephone numbers are listed below.

You can also contact someone in hospital by using our 'message to a loved one' service.

Patient belongings

Patients will be provided with basic essentials while they are with us. We cannot accept responsibility for property that is lost during this busy and challenging time. We ask that you do not travel to our site as essential travel only is a national requirement. This is to keep our staff, patients and you safe.
If you do however have to drop some things off at our pals office we ask that you do this only once during the patient's admission.
We cannot accommodate regular deliveries to any one patient due to restrictions on movement on our sites. Please see below for what you can and cannot bring in for a patient:

Frimley Park Hospital

Wexham Park Hospital

Farnham Hospital: 07880 420308

• There may be some exceptions to the visiting process - for example, if you are visiting a relative who has dementia, patients receiving end of life care, patients who require a guardian or carer or parents accompanying a child. Where appropriate, these will be discussed with you on an individual basis by our healthcare teams. All visitors to our hospitals must wear a face covering

Information for ward visitors