Our clinical strategy 2025-2035
Our vision: To be compassionate, effective, and modern in all that we do.
Summary
Welcome
The people strategy 2035 is our plan to make Frimley Health the best place to work in the NHS, supporting our corporate ambition of engaged people.
Values, culture and leadership
Wellbeing and safety
Recruitment and careers
Workforce transformation and innovation
It’s all about making sure every colleague feels valued, supported, and proud to be part of the team. We’re building a workplace where wellbeing matters, where everyone belongs, and where our colleagues voices truly count.
This strategy links directly to our wider Trust plans, including Frimley Health 2030 and clinical strategy. Together, they set out how we’ll deliver care that’s compassionate, effective, and modern, by putting people at the heart of everything we do. We will focus on equality, diversity and inclusion, which will be the golden thread that runs through everything that we do - we will be a truly inclusive employer, reflecting the communities that we serve.
Whether you’ve just joined or have been here for years, this is about all of us. It’s our shared commitment to grow, lead, and make a real difference, together.
We will do this by:
- Living our values
- Having a culture of openness
- Growing a workforce that is representative of our local community and a culture of inclusion
- Nurturing existing talent and attracting the best to join the Trust
- Supporting new roles for the future
- Supporting our leaders to lead well and inspire excellence
- Ensuring health and wellbeing is a priority
- Investing in education, development and innovation
Our strategy is aligned to the 10 Year Health Plan for England and nationally, the NHS People Plan, the NHS People Promise, the NHS Long Term Workforce Plan, and key policy reviews such as the Darzi and Messenger.
The Ockenden Report further reinforced the importance of compassionate leadership, psychological safety, and a culture where people feel empowered to speak up.
The strategy is aligned to the ‘three Darzi shifts’ which are followed through all our strategies and plans:
- Treatment to prevention: focusing on preventing sickness, not just treating it
- Analogue to digital: effective use of digital technologies to provide great care
- Hospital to community: shifting care from the hospital setting closer to home
These support our strategic aims by strengthening our commitment to compassionate leadership, health and wellbeing, equity, and development: ensuring our colleagues are supported to thrive and deliver outstanding care in a modern, inclusive NHS.
We will see:
- Growth in digital, analytics and advanced clinical roles
- Expansion of 7-day services
- Introduction of new roles and skill mixes
- Enhanced focus on the wellbeing of our colleagues
- Greater collaboration across organisational boundaries
Values, culture and leadership
Values, compassion, inclusion, recognition, engagement, speaking up
We will live our values, guiding how we lead, support, and treat one another so everyone feels respected and part of something meaningful. By listening, acting on feedback, and supporting compassionate leadership, we’ll build a culture where every voice matters and teams thrive.
Our values
Committed to excellence
We are committed to excellence in everything we do, striving to be one of the best acute trusts in the country.
Working together
We are working together as one team dedicated to meeting patient needs.
Facing the future
We are facing the future, continuously improving our performance and adapting services to meet demand.
We will live our values by:
- Embedding our values into recruitment, appraisals, and everyday interactions
- Celebrating colleagues who demonstrate our values in action
- Providing training and support to help teams live our values
- Using values to guide decisions and behaviours
- Engaging regularly with colleagues and acting on their feedback
- Using data to track progress and drive improvements
- Collaborating with staff across the Trust to co-design impactful initiatives
- Embedding continuous improvement through Frimley Excellence
- Promoting safe and clear channels for speaking up
- Ensuring leaders listen and respond with empathy
- Sharing learning from feedback and incidents
- Supporting leaders to adapt, role model, and lead change
- Providing leadership training and coaching
- Embedding the NHS Leadership Code of Practice
- Recognising and rewarding great leadership
- Ensuring leaders have time and tools to support their teams
- Embedding inclusive leadership development
- Promoting accountability for behaviours aligned with our values
Wellbeing and safety
Wellbeing, psychological safety, physical safety, flexible working
We’re creating a workplace where everyone feels safe, supported, and valued - built on compassion, respect, and trust. By supporting wellbeing, offering flexible working, and promoting inclusive leadership, we will help colleagues thrive. When people feel cared for and heard, they do their best work and deliver exceptional care.
We will do this by:
- Expanding mental health support, wellbeing programmes, and quiet spaces
- Tackling bullying, harassment, and abuse with clear policies and visible processes
- Supporting flexible working and a healthy work-life balance
- Providing help through life events, including menopause and sanitary product schemes
- Designing safe, inclusive spaces across all facilities and new developments
- Meeting staff wellbeing commitments under the new Frimley Park Hospital programme, with dedicated space in all future builds
- Creating hospital environments that promote wellbeing for staff and patients
- Streamlining recruitment and onboarding to ensure a welcoming experience
Recruitment and careers
Career pathways, mentoring, coaching, local pipelines and partnership, on-boarding
We’re building an inclusive organisation where everyone feels they belong, are respected, and can thrive. Inclusion shapes how we lead, support each other, and care for patients.
By attracting and developing people who share our values, we’ll create a diverse, skilled workforce that reflects our communities.
We’ll remove barriers, open up opportunities, and support every colleague to reach their potential, creating a stronger, more compassionate workplace where exceptional is delivered.
- Delivering the NHS EDI Improvement Plan
- Improving representation in senior roles (Band 8a and above)
- Closing pay gaps and removing barriers to career progression
- Supporting staff networks and celebrating diversity
- Recruiting locally and reaching underrepresented groups, including disabled and neurodivergent people
- Promoting NHS careers through schools, colleges, and universities
- Embedding the Frimley Health School of Health to grow and train the future workforce
- Ensuring the right people are in the right roles at the right time
- Offering clear career pathways and development opportunities
- Strengthening local recruitment, apprenticeships, and internal progression
- Creating a welcoming and supportive onboarding experience
- Streamlining recruitment processes to be efficient and inclusive
Workforce transformation and innovation
Enablers, digital literacy, artificial intelligence, new roles, multidisciplinary teams, community care, Frimley Excellence, continuous improvement, greener NHS, new Frimley Park Hospital
We’re building a digitally confident, agile workforce ready for the future of healthcare.
Our new Frimley Park Hospital programme requires us to have new smart, digitally enabled environments and achieve the benefits from a staff wellbeing, culture and environment perspective.
By embracing new roles, flexible working, and smart systems, we’ll support colleagues with the tools and skills they need to adapt, thrive, and deliver compassionate care.
Through continuous learning, innovation, and the Frimley Excellence approach, we’ll embed improvement and digital confidence into everyday practice, strengthening services and supporting personal growth.
- Introducing new roles and redesigning services with staff input
- Embedding flexible working models for 7-day care and team resilience
- Designing multidisciplinary teams and care pathways
- Providing more community and virtual care
- Using digital tools and automation to reduce admin and improve patient care
- Working across system boundaries and with ICS and military partners
- Supporting staff to work at the top of their licence and adapt to change
- Embracing new training routes and lifelong learning through the Frimley Health Education Academy
- Partnering with universities and expanding apprenticeships, mentoring, and coaching
- Investing in digital infrastructure, skills, and AI-enabled systems
- Training staff to use digital tools confidently and guide patients
- Embedding sustainable healthcare and continuous improvement using Frimley Excellence
- Streamlining services and reducing waste through redesign and automation
- Using data to improve care, efficiency, and workforce planning
- Co-designing hospital spaces and infrastructure to support wellbeing and flexible care
- Empowering teams to lead research, innovation, and improvement
- Promoting joined-up care across mental health, community, and acute services
Our people ambition is clear; Frimley Health will be the best place to work in the NHS.
Let’s build a future together that is compassionate, effective and modern.
Because when we care for our people, they care brilliantly for our patients.