Our clinical strategy 2025-2035
Summary
Connecting our vision for 2030
At Frimley Health, our vision is to provide compassionate, effective and modern care for everyone we serve. Achieving this vision is only possible when all our strategies are aligned and working together - each one supporting and strengthening the others.
Our digital strategy is fully aligned with our trust’s clinical, people and estates strategies. Together, they form a unified approach that puts patients and staff at the heart of everything we do. By joining up our plans, we can deliver care that is safer, more personalised and accessible, while also supporting our staff and building a sustainable future for our hospitals and communities.
By working together in this way, our strategies ensure that no one is left behind. We are determined to help everyone - regardless of their digital skills or access - benefit from the advances our digital strategy will deliver. In doing so, we are building a future-ready NHS that is truly for everyone: safer, more personalised and more accessible.
Digital is not just about technology - it is about enabling every part of our organisation to work better together, so we can deliver the very best for our patients, our people and our communities.
Compassionate, effective and modern
The digital strategy is grounded in our 2030 vision, supporting our four strategic pillars - highly satisfied patients, engaged people, modern infrastructure and excellent quality.
Digital is woven through all our ambitions, helping us deliver care that is compassionate, effective and modern in everything we do.
Empowering patients with technology
Digital innovation is central to our clinical strategy, enabling new ways to deliver safe, sustainable and high-quality care.
Tools like the MyFrimleyHealth Record app empower patients to manage appointments, view results and communicate with their care team, supporting shared decision-making and more personalised care.
Digital systems help staff work together across services, speeding up diagnostics, supporting virtual wards and making care more joined-up and accessible.
Equipping and supporting our staff
Our staff are at the heart of our digital journey. The digital and people strategies work hand-in-hand to create an inclusive, values-led culture where everyone feels supported and empowered.
We are investing in digital skills, training and new roles - such as in AI, data analytics and smart building systems - so our teams can thrive in a modern NHS.
Digital tools reduce admin, free up time for patient care and help make Frimley Health one of the best places to work in the NHS.
Continuous improvement and innovation will become part of our DNA
Digital tools are making care more joined-up and accessible, helping patients manage health, book appointments, and connect with care teams. We’re co-designing inclusive, easy-to-use services with our communities.
For staff, better tools, training, and support will empower you to deliver excellent care and develop your career.
Together, we’re building a modern, resilient, and sustainable healthcare system ready for today and tomorrow.
Delivering modern, intelligent hospital services
The digital strategy is closely aligned with our estates and green plan priorities, ensuring our hospitals are smart, sustainable and ready for the future.
We are investing in digital infrastructure and smart technologies for the new Frimley Park Hospital and across our sites, making our buildings safer, greener and more efficient.
Digital supports our net zero ambitions by reducing paper use, energy consumption and unnecessary travel.
What this means for you
People are at the heart of our digital journey
For patients and the public, this means care that is more responsive, accessible, and shaped around your needs - regardless of your digital confidence or background.
For staff, it means being valued, supported, and equipped with the right tools and training to thrive.
Our approach ensures everyone - whether receiving care or delivering it - feels included, empowered, and able to benefit from digital progress.
Looking ahead
By 2030, Frimley Health will be a digitally mature, smart, and inclusive organisation.
Our digital strategy is the thread that ties together our trust, clinical, people, and estates strategies - helping us deliver safer, faster, and more personalised care for everyone.