
New Patient Information Library launched to improve accessibility for patients and carers
Date published: 8 June 2026
Last year we launched our FHFT 2030 Strategy, aligned with national NHS priorities and Integrated Care Systems (ICS). It set out a five-year plan to transform healthcare, improve patient outcomes, support colleagues, and modernise services.
At the heart of FHFT 2030 are four strategic objectives: Highly Satisfied Patients, Excellent Quality, Engaged People and Modern Infrastructure. Together, these priorities guide our work to deliver better outcomes for both patients and staff, as highlighted in this short film.
One year on and we have a lot to be proud of:
We reduced the number of patients waiting for treatment by 23,000, improved our 18-week referral-to-treatment by 11 percent and are treating more patients in under 4 hours in our Emergency Departments than previous years. We also opened our Slough Community Diagnostic Centre (CDC) which can provide up to 150,000 additional tests each year for our community – helping to speed up diagnoses. At Frimley Park, we transformed our Medical Same Day Emergency Care (SDEC) to help support our Emergency Department and help treat patients without the need for a hospital admission. At Heatherwood Hospital we successfully delivered a Hub Optimisation Week to help reduce elective waiting times.
We also begun designing a new aseptic suite at Wexham Park to strengthen our local cancer services, adopted new water safe practices at Wexham ITU, and are expanding our research and innovation capabilities.
Across our sites we have started upgrading our hospital entrances and are preparing to install Automatic Number Plate Recognition systems to make parking quicker, easier and more convenient for patients.
We are proud to have achieved Good and Outstanding CQC ratings at our hospitals, and we are continuing to reduce our environmental impact through LED lighting upgrades and solar panel installations following government ‘green’ grants.
Our digital teams have worked hard to upgrade our systems to Windows 11, upgraded our WiFi at all sites and are working on integrating the national NHS app with our MyFrimleyHealth Record app to improve our patients’ experience of our services.
For our staff we have strengthened the early support and induction process for new starters, invested in wellbeing and development and enhanced our approach to equality, diversity and inclusion (EDI) which includes introducing new accessibility resources for the trust. We have also refreshed our recognition programme and updated our clinical, digital, people, property and sustainability strategies – to ensure that we are working as efficiently and effectively as possible.
Thank you to all our staff for your continued hard work – it is seen and valued. Together, we are building a Trust that is compassionate, effective, and modern in everything we do.