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Patient advice during Covid-19 outbreak – planned admission

During the Covid-19 pandemic, our staff have been working hard to ensure that all patients who need urgent care, not just those with Covid-19, have been able to get it.

We’re still in a pandemic so our hospitals look and feel different because of the precautions we’ve taken to protect our staff and patients.

All staff and visitors must wear face coverings, wash their hands often and maintain social distancing. Staff working in our hospital will be wearing surgical masks, in line with national guidelines.

This may look scary at first, but we’re doing everything we can to keep us all safe.

Our aim at Frimley Health NHS Foundation Trust is for all patients, carers and families to feel safe, cared for and listened to, especially during this challenging time.

Before you attend your planned procedure/surgery

Before your procedure/surgery takes place, our bookings team will contact you to confirm the date and time of your procedure/surgery.

You may be given a pre-assessment appointment; this is likely to be undertaken over the phone. However, if essential to your care, we may ask you to attend an appointment at one of our hospitals.

The best way to prepare for your surgery is to stay as fit and healthy as possible. This means following the advice given to you by your clinical team.

We strongly recommend that you enter a period of self-isolation or shielding for a period of 7 days prior to the date of your surgery/procedure.

You will be asked to consider the best option from those detailed below for your circumstances:

Option 1 - Self-isolation, including members of your household

Self-isolation means that the whole of your household does not leave home for seven days. However, you can continue to interact with each other as normal, but only with the people you live with.

Self-isolation means:

Do not go to work, school or public places - work from home if you can
Do not go on public transport or use taxis
Do not go out to get food or medicine - order it online or by phone, or ask someone to bring it to your home
Do not have visitors in your home - including friends and family – except for people providing essential care
Do not go out to exercise - exercise at home or in your garden, if you have one

Option 2 - Short term shielding

Short term shielding means you will need to stay at home and avoid any face-to-face contact, even with members of your own household, for seven days. This means:
• You cannot leave your house
• No visitors should come to your home
• You cannot use public transport
• You will need to ask friends, family member or delivery services to help you – such as getting groceries, medication or other shopping

We understand that it will be difficult for some people to separate themselves from others at home but please follow this guidance as much as you can.

It is really important that everyone in your household should wash their hands regularly, avoid touching their face, and regularly clean frequently-used objects such as mobile phones, TV remotes and doorknobs.

Please see below the ways in which you and your household members can shield short term:
• Minimise as much as possible the time you spend with family members in shared spaces, e.g. living room, kitchen
• Aim to keep two metres (six feet) away from household members and sleep on your own, if possible.
• Use a separate bathroom if you can. If you do share a toilet and bathroom, it is important that you clean them before you use them. Use separate towels.
• Use separate cutlery and crockery if possible. If you have one, use a dishwasher. If this is not possible, wash cutlery and crockery using your usual washing-up liquid, warm water and dry them thoroughly.


Before your procedure or surgery, you will be asked to attend one of our hospitals for a Covid-19 test. This test is undertaken by swabbing your nose and throat, 72 hours before your planned procedure.

Once you have had your Covid-19 test you will be asked to self-isolate up until you are admitted to our hospitals for your planned procedure.