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6 January 2021

Coronavirus infections have increased significantly across London and the south-east of England and this has resulted in more people from our community needing hospital care.

We have been enacting our contingency plans to increase capacity so that we can continue to give all patients the care they urgently need.

That includes, unfortunately, having to postpone most non-urgent operations and appointments. We will contact you if your appointment is affected and we will let you know as soon as it has been rescheduled. If your condition worsens while you are waiting, please contact your GP or your hospital service.

In the meantime, we are continuing to work with other local health and social care partners so that we can provide the right care in the best possible place for all our patients.

Our emergency departments (A&Es) remain open to anyone who needs urgent and life-saving care. However, If you need care in a situation that is not life threatening, please use the 111 First phone and online service which has been expanded this year to direct you promptly to the most appropriate care available.

For the safety of our staff, patients and their loved ones we have had to suspend in-person visiting, with limited exceptions. However, we are doing all that we can to facilitate ‘virtual visits’, including video and telephone calls, and you can call our wards direct via the phone numbers on our website.

Find out more about our virtual visiting options.

We are also receiving a lot of enquiries from members of the public about the Covid-19 vaccination programme. Please do not call Frimley Health directly – the NHS is rapidly rolling out our vaccination programme in line with the priorities set nationally and will let you know when you are able to have the vaccine.

Find out more about getting the Covid-19 vaccine.