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NHS e-Referrals Service

Frimley Health is committed to making available a full Directory of Services (DoS) to referrers through the e-Referrals Service (eRS).

We actively encourage the use of eRS as the preferred method for all first outpatient and diagnostic referrals into the trust. To facilitate this activity we will regularly undertake a review of outpatient services and work with the wider referring community to promote any changes. The DoS is designed to ensure that referrers can quickly and accurately locate services to meet the needs of patients.

We welcome any feedback on how our services are set up on eRS.

 

Requests for training and urgent eRS queries

GP practices in Berkshire, Hampshire and Surrey should contact South Central & West CSU.

 Hotline  

  0300 123 5678 

 Email

  training.scwcsu@nhs.net 

 

Queries relating to National targets and eRS project implemention

Please contact your relevant CCG lead

 Chiltern

 Elaine Baldwin

 elaine.baldwin1@nhs.net 

 NE.Hants & Farnham

 Ian Pinkney

 ian.pinkney@nhs.net

 Surrey Heath

 Nicola Airey

 nicola.airey@nhs.net

 E.Berkshire

Wiliam Tong / Angela Anderson-Lambert 

 w.tong@nhs.net / a.anderson-lambert@nhs.net

 

Information about Frimleys Paper Switch Off programme

  Frimley Health - Paper Switch Off Queries

  fhft.paperswitchoff@nhs.net 

 

Patient related appointment queries

 Main booking team - Frimley Park  

  01276 604 201

 Main booking team - Heatherwood & Wexham Park

  01344 877 919 




The Frimley Health eRS Directory of Services

Contains details of all outpatient services available to book via the e-Referral System. It has been split into two documents for convenience.

 

Northern eRS DoS  Last updated: July 2018

The Northern eRS Dos includes outpatient services provided at the following locations:

Wexham Park Hospital, Heatherwood Hospital, King Edward VII Hospital, St Marks Hospital, Fitzwilliam House Outpatient Centre and Chalfonts & Gerrards Cross Hospital

 

Southern eRS DoS Last updated: June 2018

The Southern eRS Dos includes outpatient services provided at the following locations:

Frimley Park Hospital, Aldershot Centre for Health, Brants Bridge Clinic, Chobham Clinic, Cranleigh Hospital, Farnham Hospital Outpatients Department, Fleet Hospital Outpatients Department, Haslemere & District Hospital and Royal Surrey County Hospital

 

Two Week Rule Referrals

The table below clarifies which of our two week rule (2WR) referrals are available as DBS and CAS.

DBS - Directly Bookable Services provide patients with an actual appointment slot.

CAS - Clinical Assessment Services provide a virtual appointment slot. Patients will be contacted by the Trust to book necessary diagnostics and appointment time.

 

Two Week Rule Speciality

Frimley Park 

Heatherwood & Wexham

Lower GI

DBS

DBS

Upper GI

CAS

CAS

Gynaecology

CAS

DBS

Urology (Prostate, Renal, Teste/penile, Haematuria)

CAS

CAS

Haematology

CAS

CAS

Lung

CAS

CAS

Head & Neck

DBS

CAS

Breast

CAS

DBS

Paediatrics

CAS

CAS

Skin

DBS

DBS

Cancer of Unknown Primary

N/A

CAS

Brain & Central Nervous System

CAS

DBS

Ophthalmology

DBS

N/A