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The Care Certificate

The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.
The Care Certificate is based on 15 standards, all of which individuals need to complete in full before they can be awarded their certificate. The 4 topics in bold are covered in the trust induction.

  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work in a person centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults
  • Safeguarding Children
  • Basic Life Support
  • Health and Safety
  • Handling information
  • Infection prevention and control


Each standard is underpinned by full learning outcomes and assessment criteria.
A selection of materials is available to support you as you implement the Care Certificate in your workplace.

Frimley Health FT:
Topics covered on the Trusts Care Certificate Programme

  • Age Suits
  • Communication & Documentation
  • Continence
  • ECG Training
  • Equality & Diversity
  • Hydration & Fluid Balance
  • Nutrition
  • Observations & NEWS
  • Pain
  • Palliative Care/End of Life
  • Pressure Ulcer Prevention/Management
  • Providing Personal Care
  • SALT
  • Stoma Care

What does it involve?

  • 15 Standards to complete in a work book.
  • Competency Booklet.
  • 3 starter days training.
  • 4 catch up 2 hour sessions for help and support with work books.
  • Care Assistants are issued The Code of Conduct for Health Care Support Workers.
  • The care certificate ensures that all care professionals are working at the same standard through the health and social care work force.

For further information contact: 

Frimley: Jessica Cubberley, Bleep 877 or email: Jessica.cubberley@fhft.nhs.uk

Heatherwood and Wexham: Stacey O'Hara email: Stacey.O'Hara@fhft.nhs.uk